Talk summary: As increasingly organizations are taking the "digital by default" approach to the provision of their services to the public, we all are becoming dependent on digital services in our daily lives. When designing and implementing a digital service, the service provider must ensure that no group of users is put at a disadvantage. Using first-hand examples of the communities at risk of being excluded, from both "bottom of the pyramid" and "disabled" communities, Tim Murdoch will give an overview of the inclusive digital service design.
Tim is a digital innovator and experienced digital services professional. Currently Tim works (CEO) at Waymap, an initiative of the Royal Society for Blind Children, which provides indoor audio-based navigation services for vision impaired people specifically and ultimately for everyone who needs help with reading local signage.
If you are interested in accessible design you may also find useful Cambridge Usability Group's "How can we design better for visually-impaired people?" hands-on workshop jointly led by Tim and Yannis Psomadakis of Wayfindr.